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What are the types of recommender systems? The main types are collaborative filtering, content-based filtering, hybrid, context-aware and knowledge-based systems, deep learning models and, most recently, generative recommendation. → What are some examples of recommendation engines? Familiar examples include Amazon’s “frequently bought together,” Netflix’s personalized rows, YouTube’s next videos, Spotify playlists, Google Discover and Target’s “Complete the look.” → What is content-based filtering? Content-based filtering recommends items similar to ones a person already likes, by comparing item attributes such as category, brand, color, style or description. → What happens when a subscription payment fails? Failed payments enter a dunning workflow in Orchestration, with the retry cadence, reminders and final action set by you. → Can trade customers pay for subscriptions on account? Yes. Payment terms are set per account, so trade subscribers can be invoiced on net terms while retail subscribers pay by saved card. → Can B2B buyers manage their own subscriptions? Yes. The account portal runs on the same platform, so you configure which subscription changes buyers make themselves and which need your team's approval. → What if our quoting or billing process doesn't fit a standard flow? It is configured in the Orchestration module. Within ecommerce, content and learning, Core dna processes are set up through configuration. → How long does it take my developers to become productive on Core dna? Front-end work uses HTML, CSS, JavaScript and Smarty templates, with free training, a sandbox and 1-on-1 sessions. → Can I white-label Core dna? No. Partner work is co-branded, with your firm leading the client relationship. → What if I train a team and the partner deals don't come? Start on the Refer path, which needs no delivery team. Deal registration and routed leads support the Build path. → How is the Core dna platform priced for a partner's client? A fixed annual SaaS fee with no upfront licence cost, no transaction fees and no per-seat fees. → Will Core dna sell direct to my clients? Not on a deal you registered. A registered deal is yours. → How do I answer a client's security questionnaire? With the platform's own controls: level-1 PCI payment gateways, 24/7 intrusion detection, WAF, DDoS and bot protection, and patching handled by Core dna. → What are the most important B2B eCommerce features? Customer-specific pricing from the ERP, account terms and credit limits, quotes and approvals, and a buyer portal with order and invoice history. → Can my clients use AI on Core dna safely? Yes. AI agents work through the Core dna MCP server, inside the client's roles, approvals and revision history. → Which partner level do we start at? Build partners start at Gold. After 12 months, your level follows your involvement. → How do I create the best eCommerce site? Nearly all US retail growth is currently driven by eCommerce, with big brands like Amazon and Walmart leading by example in adopting best design practices for superior customer experience, highlighting the importance of meeting specific website requirements. → Can Core dna be used for intranets? Core dna offers an adaptable, user-friendly intranet and extranet CMS platform, ideal for organizational learning, communication, HR management, and more. → How does a DXP differentiate from other platforms? Core dna is a digital experience platform that balances marketing and IT needs by allowing brands to create personalized customer content, fostering deeper relationships through targeted experiences. → How does Core dna enhance usability? Core dna software enhances website usability by improving loading times, simplifying content management, ensuring responsiveness across devices, and optimizing image formats for speed and consistency. →